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Tassie plagued by Internet, phone problems: Digital Tasmania
Tasmanian consumer action group, Digital Tasmania, says widespread issues with Internet usage including persistent slowdowns and complete service outages have hit the state in recent days and it has...
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Optus boosts focus on small business with new SMB chief
Optus’ quest to grab a greater share of the small business market from its competitors has been boosted by the appointment of former Blackberry Australia chief executive, Matthew Ball, as head of its...
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CSC board gives go-ahead on merger with HP enterprise services
The board of ICT services giant CSC has given the green light to plans for the proposed merger with Hewlett Packard’s enterprise services business, HPE, with the newly merged company expected to have...
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'Concerted effort' needed for Fintech sector to reach innovation pinnacle
Australia has a bright future as a leader in Fintech innovation but to reach that leadership position requires concerted effort from government agencies and established financial institutions, as well...
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ACCAN brings communications issues to election forefront
The Australian Communications Consumer Action Network (ACCAN) has joined the election fray to bring attention to communications affordability, future consumer protections, broadband performance...
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Government Budget measures win favour with small business sector
Over half of Australia’s small business owners believe the federal government’s budget proposal to lower the company tax rate to 27.5% for businesses with up to $10 million in revenue will have a...
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Peak mobile industry bodies support spectrum regulatory reform
The mobile communications industry has thrown its weight behind the federal government’s commitment to regulatory reform of the allocation and management of spectrum. Two major industry bodies — the...
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University admin digital services not up to scratch for students
Many of Australia’s university students are dissatisfied with university admin digital services, believing that compared to the other services they can do online, student administration is extremely...
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APAC tops growth as global CRM market hits US$26.3 billion: Gartner
The global Customer Relationship Management (CRM) market hit US$26.3 billion in 2015 – an increase of 12.5% on the previous year’s revenues of US$23.4 billion, according to the latest market report...
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Telstra attacked over $220 million cancer screening register contract win
The federal government has awarded a contract estimated to be worth up to $220 million to Telstra Health to construct and manage a new National Cancer Screening Register, a decision which has been...
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Data analytics insights assist ANZ Bank’s customer focus
The ANZ Bank has ramped up the use of data analytics in an intensive focus on customer service and what analysis reveals of "customer experiences" in dealing with the bank. The bank’s initiatives up...
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Weekend work emails are now illegal in France
Weekend work emails are now illegal in France, with the government passing a new labour law which forbids the practice. Media reports from France, by US TV networks and from the Huffington Post here in...
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NEC teams up with Tait on global mission-critical wireless push
NEC Australia and NEC New Zealand have joined to seal an agreement with Tait Communications to deliver mission-critical wireless services to emergency services organisations worldwide. Under the deal,...
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Queensland to spend $58 million collecting outstanding debts
Global IT and business process services company CGI has secured a $58 million contract with the Queensland Government’s State Penalties Enforcement Registry (SPER) to implement and service a debt...
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Telstra’s sale of Autohome stake under challenge in court
Telstra’s deal to sell down the majority of its stake in China online auto sales company Autohome to Chinese insurer Ping An for $2.1 billion is under a cloud, with a court action against the telco in...
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Optus, Macquarie Uni team up on new cyber security hub
Optus Business and Macquarie University are partnering to jointly establish a multi-disciplinary Cyber Security Hub designed to support businesses and government to recognise and protect themselves...
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Former iiNet execs join Trident board
Australian subsea cable network operator, Trident Subsea Cable, has appointed former iiNet chief executive officer David Buckingham and the telco’s former business business officer and chief technology...
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CIOs take up the challenge of innovation
Australian chief information officers (CIOs) are embracing the innovation trend in the wake of the federal government’s heightened focus on innovation. According to a newly published survey from...
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Optus on Cloud-N with new SDN release
Optus has released a new software-defined networking (SDN) solution it has dubbed Cloud-N. Optus says its wholesale white label solution enables customers to "skin" the service – meaning they can...
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Brocade deploys new IP networking solution at Perth college
Perth secondary college Mazenod College has deployed a new IP networking solution from Brocade as part of a comprehensive campus LAN upgrade. Brocade says Mazenod is one of the first high schools in...
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